“Prior to Covid-19, there was this illusion that the traditional office was dead and everyone would be working from home, but the number of people working at home in the long-term still remains relatively low,” she explains.
“Flexible working doesn't always have a positive connotation. It can mean longer hours. There’s a massive amount to be done in terms of educating, training, and developing the mindset and culture around leadership and management, in relation to when and where people work.
“Nonetheless, it's safe to say that, when we do come out of lockdown, and work begins to return to normal, it's not going to look the same as it did before.”